At Haus NY, we offer free shipping on all orders over $40. Below you’ll find details about our processing times, shipping timeframes, and delivery expectations.
Order Cut-Off Time: 10:00 PM EST (Monday to Friday)
Order Processing Time: 1-3 business days (Monday to Friday)
Orders placed on weekends or public holidays are processed the next business day.
Free shipping on all U.S. orders (limited time).
Rest of the World: orders under $40 ship for $3.95
Estimated Shipping Time:
CHANGES AND ORDER CANCELLATION
You can request changes or cancellations to your order as long as it has not been processed. Once the order has been processed or shipped, cancellations will no longer be possible. Please send any requests to info@haus-newyork.com
DELAYS
Shipping times are estimates and may occasionally be affected by peak seasons, weather, carrier delays, or customs processing.
If your order has not arrived within the estimated timeframe, please allow a few additional business days before contacting us.
CONTACT INFORMATION
Questions about the Shipping Policy should be sent to us at info@haus-newyork.com
Our customer service team is available from Monday - Saturday, 8:30 AM EST to 5:30 PM EST.
Telephone: +1 (315) 201-0011
